Lennox-hearth INTER-TEL 8662 User Manual download pdf (Page 61)

Mitel

Model 8662 User Guide – Issue 12, October 2008 Page 47

Troubleshooting

The following sections can help you solve problems that you may be experiencing with your

endpoint. Troubleshooting topics include:

• Contact Information: Information about system administrator contacts.

• Error Messages: Error messages and descriptions.

• Troubleshooting Tips: Possible problems and methods to solve them.

Contact Information

Your system administrator can help you with items such as changing your settings or modifying

endpoint features. System administrator duties include:

• Adding new user accounts.

• Setting the date and time.

• Programming System Speed-Dial numbers.

• Making system changes, such as changing user names and extension numbers.

Contact your system administrator with questions that are not covered in this user guide If you

need further assistance, you can find provider information on the Mitel Web site

(www.mitel.com). All sales, service, and support are coordinated at the local level.

Error Messages

The following error messages may appear when using your endpoint.

Message Reason

CANNOT ACCESS FEATURE The feature is enabled but other feature-related

conditions were not met. Retry and make sure that all

feature-related conditions are met.

CANNOT ACCESS RESERVED

FEATURE

Your system does not support the feature. Contact your

system administrator for more information.

INVALID FEATURE CODE The feature code entered does not exist. Retry using

the correct feature code (see page 12).

INVALID EXTENSION NUMBER The extension number entered does not exist. Retry

using a valid extension number.

NO UPDATE PERFORMED The feature was not completed or one or more feature

conditions were not met.

1 2 ... 56 57 58 59 60 61 62 63 64 65 66 67 68

No comments

Lennox-hearth INTER-TEL 8662 User Manual Page 61